COMMERCIAL OPERATIONS ASSESSMENT DRIVES EFFICIENCIES AND SCALABILITY
How a mid-sized manufacturer's commercial operations team increased efficiency and drove future scalability with a comprehensive third-party assessment.
A mid-sized manufacturer requested a third-party independent review of their Patient Access functions to determine if they were ideally and efficiently structured to support both current-state operations and expected future growth.
Archbow conducted a full assessment of the manufacturer’s Patient Access functions through a review of relevant materials and interviews with key stakeholders. As part of the assessment, Archbow analyzed the following areas:
Organizational structure and alignment
Key roles and responsibilities
Archbow compiled a set of recommended organizational changes for the manufacturer, targeting increased efficiency, improved collaboration, and future scalability.
Archbow also developed a roadmap, outlining the ideal approach for implementing the recommended organizational changes in a coordinated manner through thoughtful implementation and organizational communication / collaboration.