Case Study:

Transitioning HUB from Insourced to Outsourced

How a large manufacturer successfully transitioned an internal, 5-product HUB to a third-party vendor on schedule

SITUATION

A large, global pharmaceutical company wanted to move its insourced HUB to a third-party, outsourced provider

The HUB included: 200 people, 5 specialty products across CNS, respiratory, and oncology

Archbow was hired by the vendor to manage the transition

APPROACH

Archbow coordinated a robust integration across people, process, technology, and 5+ partners

Comprehensive workstreams managed: 10

Solutions designed, developed, and implemented: reimbursement support, prior authorization support, copay program, PAP, non-commercial dispensing pharmacy, data and reporting, and nursing support

RESULTS

The project was successfully managed for 12+ months

20k patients and 2k providers were migrated

The new HUB launched on time