With more than eight years of hands-on experience implementing and managing patient support programs, Jacqueline Miles brings a wide variety of insights to Archbow Consulting. Her deep understanding of patient support operations, pharmacy services, and client account management help drive best practices and program solutions for Archbow clients.
Before joining Archbow, Jacqueline worked in progressive roles at RxCrossroads by McKesson and United BioSource Corporation. She was responsible for managing patient support programs, executing client initiatives, and driving Key Performance Indicators. She provided cross-functional support to the PSS and Pharmacy platforms in operational and client account management roles, and more recently, she oversaw a client program launch in rare disease. Jacqueline has led several programs that supported offerings in Free Drug, Reimbursement services, Copay, PAP, Nursing Adherence, Clinical Educator, Voucher, and Replacement services.
Jacqueline resides in Florida; however, she is a native of Kentucky and loves college sports. She leads a very busy lifestyle with a husband, a 12-year-old son, and three dogs. She enjoys spending time with family and friends, paddle boarding, hanging out at the beach, attending country music concerts, interior design, and any sporting event. She studied Business Management at Sullivan University in Louisville, KY.